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Zinner & Co. has officially adopted Intuit’s QuickBooks Discontinuation policy.

If you are using QuickBooks version 2017 or older, we encourage you to upgrade to maintain compliance. This policy will maintain support for the three most recent versions of Intuit QuickBooks.


QuickBooks Desktop 2020 includes new productivity-boosting features to help you save more time and stay more organized. Some of the new/improved features include:

  • Easily create and email invoices and get paid faster by automatically reminding customers when payments are due.
  • Enhanced reporting including real-time visibility reports and charts of profit & loss, expenses and open invoices. Enhanced budget, forecasting and cash flow reporting.
  • Import and export excel data; incorporate bank and credit card transactions directly into your QuickBooks file.

The annual drop date for the oldest product version was May 31.

According to Intuit’s current discontinuation, after May 31, 2020, access to add-on services will be discontinued for QuickBooks Desktop for Windows 2017. This includes all versions of QuickBooks Desktop Pro, Premier and Enterprise Solutions 2017. Users will not be able to subscribe to live technical support or any of the other Intuit services, which can be integrated with QuickBooks Desktop.

Access to QuickBooks Desktop Payroll Services, Live Support, Online Backup, Online Banking and other services through QuickBooks Desktop 2017 software will be discontinued after May 31, 2020. This also means users will no longer receive critical security updates starting June 1, 2020.

Click here, for more information on Intuit's QuickBooks discontinuation policy and system requirements for upgrading to QuickBooks 2020.

Please contact one of our Zinner & Co. QuickBooks ProAdvisors with any questions or if you would like assistance with upgrading your QuickBooks program.

Richard Huszai, CPA  
Phone: 216-831-0733 x104

Mary Ann Mezacapa  
Phone: 216-831-0733 x128