Blog & Newsroom

Ask the Expert: How to tell if it is really the IRS calling

by | 25 Jul | Ask the Expert, Eric James, fraud, scams

Cleveland CPA helps clients reduce risk of fraud.jpegQ:  I’m concerned. I was sure I paid my income tax this year when I filed, but I have just received a call from someone saying they are an authorized IRS collection agent and I need to pay a small balance now due ($350). The agent said I should pay by prepaid debit card.  What do you recommend?  

– Bailey J., Private Business Owner
Akron, OH

A: Eric James, Staff Accountant says: 

Thanks for your question Bailey. You are not alone in your confusion and I am glad you turned to our firm for answers and clarity. It is difficult to keep up with latest tricks of today’s savvy scammers and more so, to know which communication methods are legitimate. Our team stays on top of the most up-to-date information through the IRS and we are happy to pass along the tell-tale signs of a scam:  

The IRS (and its authorized private collection agencies) will never:

  • Call to demand immediate payment using a specific payment method such as a prepaid debit card, gift card or wire transfer. The IRS does not use these methods for tax payments. The IRS will usually first mail a bill to any taxpayer who owes taxes. All tax payments should only be made payable to the U.S. Treasury and checks should never be made payable to third parties.

  • Threaten to immediately bring in local police or other law-enforcement groups to have the taxpayer arrested for not paying.

  • Demand that taxes be paid without giving the taxpayer the opportunity to question or appeal the amount owed.

  • Ask for credit or debit card numbers over the phone.

For those taxpayers who do not owe taxes and do not have a reason to think they do:

  • Do not give out any information. Hang up immediately.

  • Contact the Treasury Inspector General for Tax Administration to report the call. Use their IRS Impersonation Scam Reportingweb page. Alternatively, call 800-366-4484.

  • Report it to the Federal Trade Commission. Use the FTC Complaint Assistanton FTC.gov. Please add “IRS Telephone Scam” in the notes.

For anyone who owes tax or thinks they do:

If you have questions about this article, tax related fraud, taxation, or your business, contact me at ejames@zinnerco.com or any of our tax professionals at 216.831.0733 or info@zinnerco.com. We’re happy to help and ready to start the conversation. 

Cleveland CPA Eric James.jpg

Since 1938, Zinner has counseled individuals and businesses from start-up to succession. At Zinner, we strive to ensure we understand your business and recognize threats that could impact your financial situation.
DOL Proposes New Independent Contractor Rule

What Employers and Workers Should Know The U.S. Department of Labor’s Wage and Hour Division announced a proposed rule intended to clarify when a worker is an employee and when the worker may be classified as an independent contractor under the Fair Labor Standards...

USPS Postmark Changes

A Tax Filing Risk Alert for Taxpayers For decades, many taxpayers have relied on a simple rule of thumb: if it is in the mail by the deadline, you are fine. However, recent U.S. Postal Service (USPS) clarification makes that assumption riskier. On Dec. 24, 2025, the...

Top Security Issues Tax Clients Must Watch Out for in 2026

Tax season has always been a prime opportunity for scammers, and 2026 is emerging as one of the most dangerous years yet. With increased filing confusion, AI‑powered fraud tactics, and a surge in data breaches fueling identity theft, tax clients need to be more...

Zinner & Co. Volunteers at Cleveland Food Bank Healthy Choice Market

On Jan. 22, Zinner & Co. employees spent the afternoon volunteering at the Greater Cleveland Food Bank’s Community Resource Center Healthy Choice Market. Our team was proud to support neighbors directly by helping make the shopping experience easier, more...

No Tax on Overtime Pay

The recently enacted One Big Beautiful Bill Act introduces a major change to the federal tax code, delivering welcome news for both employees and employers for tax years 2025 through 2028, as qualified overtime pay will not be subject to Federal income tax. This...

Send us your questions and we’ll share our insights with you on our blog!

Share Your Idea For 
A Zinner Blog Article