Zinner & Co. has joined the Cleveland Play House in kicking off the holiday season with the return of the “Festival of Trees,” a month-long event to help raise support for CPH’s renowned artistic and educational programming.
2012 Perspectives: Women Who Excel Conference
The “2012 Perspectives: Women Who Excel” Conference was a huge success, with hundreds of professionals gathering in historic Severance Hall to hear the panel, including Zinner Managing Partner Robin Baum, discuss the “power of perseverance.”
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Fourth Annual National Day of Service
Posted by: Ross Nisly
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Zinner & Co. Continues Involvement in Youth Career Olympics
Posted by: Chris Valponi, CPA
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Zinner & Co. Participating in National Estate Planning Awareness Week
Posted by: Howard J. Kass, CPA, AEP®
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Posted by: Sue Krantz, CPA
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Zinner & Co. “Best in Class”
Zinner & Co. was honored to receive two awards from an elite panel of judges at the 2013 Smart Business World Class Customer Service Awards, held June 6 at Executive Caterers at Landerhaven.
The World Class Customer Service Awards serve to raise awareness of the importance of customer service in the business world, recognize organizations that demonstrate exceptional customer service and share best practices in customer service from those that do it the best.
For the second year in a row Zinner & Co. was among the 25 Northeast Ohio companies recognized for a commitment to delivering top-notch customer service. Based off interviews conducted at a VIP reception in April, we were also selected as one of the top “Best in Class” winners this year, garnering us our second award of the night.
Zinner & Co. stands out from the competition due to making “the platinum rule” – do unto others as they want you to do unto them – a mandatory part of our company’s testing and training in our new employee orientation process. We train employees on how to alter their personal communication methods to adapt to how the client wants to be communicated to or is accustomed to being communicated with. We also set firm-wide SMART goals (Specific, Measurable, Accountable, Realistic, Timely) designed to help increase customer service satisfaction with clients.
Zinner & Co. would like to congratulate our good friends at the Greater Cleveland Film Commission for also being recognized for their superior customer service and “Best in Class” designation.
On hand to collect our firm’s two awards were Partners Gabe Adler, Robin Baum, Howard Kass and Susan Krantz and Firm Administrator Matt Aloisi. We look forward to continuing our practice of superior customer service for the next 75 years to come!
Howard Kass, Brett Neate Attend TIAG International Conference in Miami
Zinner & Co. Tax Partner Howard J. Kass, CPA, AEP® and Tax Manager Brett W. Neate, CPA, MTax, recently attended TIAG’s International Conference in Miami. The conference, which took place on May 5th through 7th, provided TIAG® members with the opportunity to strengthen the relationships they create within the alliance of more than 115 accounting firms from around the world.
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“Women Who Excel” Conference Featuring Zinner Managing Partner
The month of April normally means the end of the busy tax season, but this year it is quickly being redefined as the month of Zinner Managing Partner Robin Baum!
Already selected as a recipient of the John Carroll University 2012 Alumni Award, Robin was also chosen to be on the panel for the “2012 Perspectives: Women Who Excel” Conference – not to mention the fact that she currently graces the cover of the April issue of Cleveland’s Smart Business magazine.
The conference, sponsored by Smart Business and presented by Anthem Blue Cross and Blue Shield, features Robin and four other leading women executives sharing their insight on what it takes to redefine and reinvigorate personal leadership style in order to develop solutions to overcome obstacles and move a business forward.
“I look at something and if I pose a personal challenge to myself, I’m going to see it through and that’s the definition of perseverance,” says Robin in theSmart Business feature. “I hold my bar higher than anybody could hold it for me.”
Robin will be joined on the “Power of Perseverance” panel by Patricia Adams of Zeitgest Wellness Group, Candace Klein of Bad Girl Ventures, Dr. Kandice Kottke-Marchant from the Cleveland Clinic and Esther Potash from Olympic Steel.
The event, which takes place on Friday, April 13 at Severance Hall, is expected to sell out.
The Smart Business article on Robin can be found online here.
All of us at Zinner & Co. would like to congratulate Robin Baum on another well-deserved recognition!
Zinner Volunteers for Rebuilding Together in Cleveland
Posted by: Barbara Theofilos, CPA
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Since 1938, Zinner has counseled individuals and businesses from start-up to succession. At Zinner, we strive to ensure we understand your business and recognize threats that could impact your financial situation.
Woofstock 2010
Posted by: Courtney Ockenden – Senior Accountant My love for four-legged friends has given me the opportunity to get a behind-the-scenes look at this year’s main fundraising event for the Geauga Humane Society, Woofstock! I have been interested in getting involved...
Race for the Place; A Cause Close to My Heart
Posted By: Anna Sary, Firm Administrator Zinner has been a sponsor of The Gathering Place’s annual event – Race for the Place – for several years now and I’ve always heard great things about this organization and event. However, I didn’t actually participate until...
New Tax Penalty on Small Business Health Insurance
By Howard Kass, CPA, CGMA, AEP®Partner Business owners, take notice. On July 1, 2015, the IRS rule imposing signficant fines on small businesses took effect. As a Firm focused on value-added services by sharing knowledge and insight, the recent article appearing...
Groundbreaking Sales & Use Tax Case Decided by the Supreme Court
On June 21, the Supreme Court handed down a landmark decision in South Dakota vs. Wayfair (“Wayfair”). The fallout of this decision will significantly change the way online vendors handle sales and use (“S&U”) tax for out-of-state consumers going...
Get Schooled Before Filing Your FAFSA
If you are a parent of a soon-to-be college student or perhaps thinking of attending or completing your education, you will want to fill out a Free Application for Federal Student Aid, also known as a FAFSA. But where to start? As they say,...
Send us your questions and we’ll share our insights with you on our blog!